Privacy Policy

We value the users of the RFA Decor web site (the “Website”) and your access to the services offered on it (the “Services”), and we know your privacy is important to you. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it. By using the Website you are accepting the practices described in this Privacy Policy.

How and when we collect information:

We collect personal information from you when you provide it to us. For example, if you purchase a product from us, we collect your name, billing and shipping address(es), telephone number, credit card number and email address. If you sign up to receive our newsletter, we will collect your email address. If you register as a trade professional we collect your name, email address, mailing address, phone number, business type, and tax ID, resale number, number of years in business and referral source if provided. If you submit artwork through our Art Submission process we collect your email address. If you utilize our Services, we may collect other personal information about you.

What we do with your personal information:

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your email address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable.

The personal information that you give us when you place an order or utilize one of our Services is used to process and fulfill your request. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving the Services and the Website.

We partner with one or more credit card processing companies to assist us in processing your payment. The information you provide us is used for processing and fulfilling your order and contacting you if we have problems processing your order.

We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires us. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your information will likely be among the assets transferred. We may need to disclose personal information when required by law and when we have a good-faith belief that such action is necessary to comply with judicial proceeding, a court order or legal process.

Your choice to opt out of certain communications:

If you are no longer interested in receiving email announcements and other marketing information from us, you may unsubscribe using the links provided. If you do not wish to receive postal mailings from us please email your request to us, or mail your request to RFA Decor, 150 Yamato Road, Boca Raton, FL 33431. Please include your name and mailing address. Note that you may still receive customer-service related communications from us.

We link to other sites:

The RFA Decor Website contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the RFA Decor Website.

IP address and cookies:

We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system and your IP address. Non-personal information cannot be easily used to personally identify you. We may use your IP address to help diagnose problems with our server and to administer our Website. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.

IIn addition, like almost all e-commerce websites, we use “cookies.” Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don’t store any of your personal information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit or provide you with a more personalized user experience. Whether you want your web browser to accept cookies or not is up to you. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies.

We may collect and share non-personal information about the pages that you visit on the RFA Decor Website, but this information is not personally identifiable, and we may use the selected third parties for marketing and analysis purposes.

How we protect your information:

The security of your personal information is important to us. When you enter sensitive information such as a credit card number or password on our order or registration forms, the information is encrypted using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.

Children’s Privacy:

The Services are intended for users ages 18 and older. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.

Your Rights

Under the EU General Data Protection Regulation you have the right to revoke or amend any consent you have provided allowing us to store and use your personal data.

You can also exercise your data rights at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Updating your personal information:

If your personal information changes, you may correct, update or remove personal information previously provided to use by contacting our customer service department.

Changes to our Privacy Policy:

If we change our Privacy Policy, we will post a new Privacy Policy on our Website, which will become effective when posted. The new policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent with it.

Contact us:

If you ever have any questions regarding our privacy policy, please contact us.

Privacy Policy Effective Date: May 25, 2018.